If I Were an Elf Book Jellycat

Quick Shipping and Professional Packaging

Because of our long-standing relationship with UPS FedEx DHL and other major global carriers, we are able offer a variety shipping options. Our warehouse personnel are well trained and will be able to pack the goods according to our exact and precise specifications. Before shipping your items will be thoroughly inspected and secured. Every day, we deliver to thousands of clients in different countries. This is a sign of our dedication to being the largest online retailer worldwide. We have distribution centers and warehouses across Europe as well as the USA.

Please note that orders with more than one item will be processed according to the specific item.

Before shipping, we will check the item carefully before shipping. The majority of orders are shipped within 48 hours. The delivery time is between 3 and 7 working days.

Returns

Due to the multiple parties involved which include the factory as well as the warehouse, we cannot effectively manage inventory. The actual inventory may fluctuate at any time. It is possible that your order may be out of stock once your order has been made.

Our policy is valid for a period of 30 days. If 30 days have gone by since your purchase and we are unable to offer you a refund or exchange.

You are able to return an item when it's unopened and is in the same state as the day you received it. The item should be returned in its original packaging.