My Best Pet Book Jellycat

Fast Shipping and Professional Packing

Our long-standing partnership with UPS FedEx DHL and other international carriers gives us the ability to provide a range of shipping services. Our warehouse staff are highly trained and will pack the goods according to our precise and exact specifications. Your items are carefully inspected and securely secured prior to shipment. We deliver to thousands of clients every day from all over the world. This demonstrates our dedication to become the biggest online retailer in the world. Warehouses and distribution centers can be located in Europe as well as the USA.

Orders with more than 1 item are assigned processing times in accordance with the item.

Prior to shipping We will inspect thoroughly the items you've purchased. The majority of orders are delivered within 48 hours. The delivery estimate is between 3-7 days.

Returns

The stock is constantly changing. It is not managed entirely by us, since we are involved with multiple entities, including the factory and the storage. The actual inventory may be changed at any time. Be aware that it's possible for your order to become unavailable even after you have made the order.

Our policy is valid for 30 days. If you don't receive your item within 30 days, we're not able to issue a refund or an exchange.

The item must not be in use and must be in the original packaging. You must have the item in the original packaging.