Simon Pearce Vermont Evergreen in Gift Box Simon Pearce

Prompt Delivery and professional packaging

We offer a wide range of shipping options owing to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff are highly trained and will pack your products according to our precise and accurate specifications. Prior to shipping the goods are thoroughly examined and secured. We ship to hundreds of thousands of customers each day across different countries. This is a testament to our dedication to being the largest online retailer worldwide. There are distribution centers and warehouses across Europe and the USA.

Note: Orders containing more than one item will be assigned a separate processing time for each item.

Prior to shipment Our team will conduct an exhaustive inspection of the items you purchased. Most orders are shipped within 48 hours. Delivery time ranges between 3-7 days.

Returns

The inventory is always changing and we are unable to fully manage it due to the fact that many parties are involved, which includes our warehouse and factory. The stock can change at any moment. Be aware that your order may be out of stock when the order is placed.

Our policy is valid for 30 days. We cannot exchange or refund your order if it has been 30 days since you purchased it.

You can only return a product when it's unopened and in the same condition as when you first received it. It must also be returned in the original packaging.